Neobanks

Portugal's fully digital bank and subsidiary of Millennium BCP with fee-free accounts.

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

ActivoBank exhibits a sharp divergence between robust media sentiment and moderate customer satisfaction. The NeoBase index surged 24.8 points to 87/100, driven by headlines celebrating its digital positioning and partnership strategy. However, the 3.3/5 review average across 32,890 ratings suggests execution gaps—customers remain cautiously engaged despite bullish external narratives around innovation and traditional-fintech collaboration.

Sentiment index

our score · updated weekly
87.5/100
0 vs last week
Reviews · 42,777 ratings87
News
Mentions

Where ActivoBank operates

1 markets
Portugal

Ratings across platforms

3.3 avg · 33K ratings · 2 platforms
Trustpilot
1.9
211 ratings · 17% positive
Google Play
4.8
33K ratings · 95% positive
1M+ installs

Rating distribution

Trustpilot · Google Play
5
85% · 28K
4
10% · 3.2K
3
2% · 557
2
1% · 237
1
3% · 873

Company responsiveness

0%
Replies to reviews
< 1h
Typical reply time

In the media

brand coverage
www.worldfinance.com

ActivoBank are in pole position for the digital future

www.worldfinance.com · 66mo ago

The COVID-19 pandemic arrived at a time when the Portuguese economy was still recovering from the last economic crisis, creating considerable instability in...

www.worldfinance.com

By joining forces, traditional banks and fintech firms will bring the best service to customers

www.worldfinance.com · 78mo ago

Like so many other industries, the world of banking is facing significant upheaval. New technology has disrupted financial institutions, many of which had...

Latest from social

Sample
ActivoBankFacebook· 3d ago · Jul 17, 2026

We're hiring across engineering, product and risk. Come build the future of finance with ActivoBank.

1.6K💬 11931
ActivoBankLinkedIn· 5d ago · Jul 15, 2026

Travelling this summer? Spend abroad with no hidden fees and real exchange rates.

2.6K💬 11190
ActivoBankLinkedIn· 1w ago · Jul 10, 2026

We're hiring across engineering, product and risk. Come build the future of finance with ActivoBank.

3.6K💬 284121
ActivoBankFacebook· 2w ago · Jul 6, 2026

We're hiring across engineering, product and risk. Come build the future of finance with ActivoBank.

3.3K💬 16348

What people are saying

Sample
Elena Fischer@elenafischerX· 3d ago

ActivoBank raising rates again? Curious how this compares to the competition right now.

Léa DuboisFacebook· 1w ago

If you're comparing neobanks in 2026, ActivoBank keeps coming up in every conversation I have.

Daniel Kim@danielkimX· 2w ago

Great thread on how ActivoBank is rethinking cross-border payments. Worth a read for anyone in fintech.

Elena FischerFacebook· 2w ago

Been using ActivoBank for 6 months now — the app just works. Transfers land instantly and support actually replies.

Sam Okoro@samokoroX· 2w ago

Switched to ActivoBank and honestly not looking back. The fee transparency alone is worth it.

Company

HeadquartersLisbon, Portugal
OwnershipSubsidiary
LicensesBanco de Portugal
Available in1 market

About ActivoBank

ActivoBank is Portugal's pioneer digital bank, known for its zero-fee model.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.