A full-ecosystem platform with its own Visa card, DeFi wallet, NFT marketplace and aggressive rewards program.
Does Crypto.com have a MiCA licence?
✓ Authorised · MiCA CASPYes. Crypto.com (legal entity Foris DAX MT Limited) holds a MiCA crypto-asset service provider (CASP) authorisation — regulated by Malta Financial Services Authority (MFSA) in Malta, listed in the official ESMA register. Through MiCA passporting it may legally serve clients across the EU/EEA (30 countries).
Licensed crypto services (6)
Where you can use Crypto.com · EU/EEA passporting (30)
A MiCA authorisation passports across the whole EU/EEA, so Crypto.com may legally serve clients in:
Crypto.com is experiencing a sharp divergence between media momentum and customer satisfaction. The Citadel Securities $400M investment dominates headlines (all positive), lifting sentiment to 78/100 (+7.2 week-over-week), yet customer reviews remain subdued at 3.0/5 across nearly 700k ratings. The valuation milestone signals institutional confidence, but the persistent gap suggests customer-facing friction—likely regulatory scrutiny, service reliability, or trust issues—hasn't resolved despite fundraising success.
Sentiment index
our score · updated weeklyRatings across platforms
★ 3.0 avg · 696K ratings · 2 platformsRating distribution
Trustpilot · Google PlayCompany responsiveness
In the media
brand coverageCitadel Securities invests $400m in Crypto.com at $20 billion valuation
www.ledgerinsights.com · 4d ago
Yesterday Crypto.com announced a $400 million strategic investment from Citadel Securities, valuing the exchange at $20 billion.
Citadel Securities Takes $400 Million Stake in Crypto.com
www.pymnts.com · 4d ago
Crypto.com secured a $400 million strategic investment from Citadel Securities, which values the company at $20 billion.
Citadel Securities Takes $400M Stake in Crypto.com as Digital Markets Strategy Accelerates
www.financemagnates.com · 4d ago
Citadel Securities has invested $400 million in Crypto.com, valuing the exchange at $20 billion. It is Crypto.com's first institutional...
Crypto.com secures $400M investment from Citadel Securities at $20B valuation
cryptobriefing.com · 4d ago
Citadel Securities invests $400 million in Crypto.com at a $20 billion valuation, marking the exchange's first institutional round and...
Crypto.com clinches $400M investment from Citadel Securities, valuing exchange at $20B
nypost.com · 4d ago
Crypto.com on Thursday announced a $400 million investment from Ken Griffin's Citadel Securities in its first-ever institutional funding...
Latest from social
SampleTransparency matters. Here's how Crypto.com keeps your money safe and your fees clear.
Proud to share that Crypto.com has been recognised for product innovation this year. This is just the beginning.
Your feedback shapes what we build next. Tell us what you'd love to see — we're listening.
New in the Crypto.com app: a faster, cleaner way to manage your money. Update to the latest version to try it.
What people are saying
SampleCrypto.com's customer service left me hanging on a frozen account. Not a great look.
Switched to Crypto.com and honestly not looking back. The fee transparency alone is worth it.
Mixed feelings on Crypto.com lately — love the product, but the latest update changed a flow I relied on.
Great thread on how Crypto.com is rethinking cross-border payments. Worth a read for anyone in fintech.
Anyone else having issues with Crypto.com verification today? Been stuck for hours 😤
Company
Frequently asked questions
Does Crypto.com have a MiCA licence?
Yes. Crypto.com (legal entity Foris DAX MT Limited) holds a MiCA crypto-asset service provider (CASP) authorisation, regulated by Malta Financial Services Authority (MFSA) in Malta and listed in the official ESMA register.
Who regulates Crypto.com in the EU?
Crypto.com's EU activity is authorised and supervised by Malta Financial Services Authority (MFSA), its home national competent authority under MiCA.
Which crypto services is Crypto.com licensed for?
Under MiCA, Crypto.com is authorised for: Custody & administration of crypto-assets, Exchange of crypto-assets for funds, Exchange of crypto-assets for other crypto-assets, Execution of orders on behalf of clients, Reception & transmission of orders, Transfer services for crypto-assets.
In which countries can I legally use Crypto.com?
A MiCA authorisation passports across the whole EU/EEA, so Crypto.com may legally serve clients in all 30 EU/EEA member states.
Is Crypto.com in the ESMA register?
Yes. Foris DAX MT Limited appears in ESMA's official register of authorised MiCA crypto-asset service providers, recorded under Malta Financial Services Authority (MFSA).
Is a MiCA licence the same as a CASP licence?
Yes. MiCA (MiCAR) is the EU regulation; a CASP (crypto-asset service provider) is a firm it licenses. "MiCA register", "CASP register" and "ESMA register" all refer to the same official list.
What is the Crypto.com Visa Card and what are its benefits?
Crypto.com offers a tiered Visa card (from the free Midnight Blue to the Obsidian at 5% cashback). Higher tiers require staking CRO tokens for 6 months. Benefits include: CRO cashback, free Spotify/Netflix, airport lounge access (Dragonpass) and enhanced cashback on select merchants.
What are the fees on the Crypto.com Exchange?
Crypto.com Exchange (professional web platform): 0.075% taker / 0.050% maker for Tier 1. The Crypto.com App (consumer) charges a higher spread of ~0.4–2%. Active traders should use the Exchange rather than the App to minimise costs.
What is the Crypto.com DeFi Wallet?
The Crypto.com DeFi Wallet is a non-custodial wallet — the private keys are yours alone. It supports Ethereum, Cronos, BNB Chain, Solana, Bitcoin and 20+ other networks. It integrates with DeFi Earn allowing staking directly from the wallet without sending funds to the exchange.
How many cryptocurrencies does Crypto.com support?
Crypto.com supports 250+ cryptocurrencies on the exchange and 1,000+ tokens in the DeFi Wallet (via cross-chain swap). The consumer app allows buying and holding 350+ assets, including fractional purchases of high-value coins like BTC and ETH.
Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.