Comparison

Interactive Brokers vs Monzo

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Monzo
Best on ratings
Monzo
Best on app quality
Monzo
Best on review volume
Monzo
Interactive Brokers
sentiment
Google Play
App Store
Trustpilot
View Interactive Brokers →
Monzo
sentiment
Google Play
App Store
Trustpilot
View Monzo →
Customer sentiment
NeoBase sentiment
66.5
96.3
BEST
App & store ratings
Trustpilot
3.1 ★
5,528 ratings
4.6 ★
73,540 ratings
BEST
Google Play
4.4 ★
2,766 ratings
BEST
4.2 ★
185,317 ratings
App Store
4.5 ★
11,532 ratings
4.9 ★
362,936 ratings
BEST
Total ratings
20K
622K
BEST
Service & responsiveness
1-star reviews
14%
6.5%
BEST
Replies to reviews
87%
BEST
50%
Typical reply time
~4 weeks
~3 days
BEST
Markets served
21
BEST
2
Company
Founded
1978
2015
Country
🇺🇸 United States
🇬🇧 United Kingdom
Headquarters
Greenwich, Connecticut, USA
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 5 for Interactive Brokers, 14 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Interactive Brokers
Monzo

Interactive Brokers vs Monzo: the verdict

Interactive Brokers and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Monzo leads NeoBase's composite sentiment score, 96.3 to 66.5 out of 100.

Monzo draws fewer bottom-scored reviews: 6.5% of its Trustpilot ratings are one star, against 14% for Interactive Brokers.

Interactive Brokers answers 87% of the reviews it receives; Monzo answers 50%.

Across 9 tracked metrics, Monzo comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.