Comparison
Cleo vs Starling Bank
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 0 for Cleo, 8 for Starling Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- Cleo employees allege toxic workplace culture: ‘Directionless and deeply unhappy’sifted.eu · Jun 18, 2026
- Cleo Appoints Sasha K. as Head of Product – Credithrtoday.in · Jun 10, 2026
- Cleo Labs secures €1.5m for global product compliancefintech.global · Apr 29, 2026
- Starling Bank's Anne Boden wants to compete with Anthropic for talent at new AI fintechefinancialcareers.com · Sep 10, 2026
- iwoca Brings £1m SME Loans to Starling Bank Usersfintechmagazine.com · Sep 8, 2026
- Starling Bank Partners with iwoca to Offer Business Loans Up to £1Mffnews.com · Sep 8, 2026
Cleo vs Starling Bank: the verdict
Cleo and Starling Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Starling Bank leads NeoBase's composite sentiment score, 96.3 to 42.4 out of 100.
Starling Bank holds the stronger app-store ratings across Google Play and the App Store.
Starling Bank draws fewer bottom-scored reviews: 2.1% of its Trustpilot ratings are one star, against 23.7% for Cleo.
Starling Bank answers 96% of the reviews it receives; Cleo answers 0%.
Across 7 tracked metrics, Starling Bank comes out ahead on 6.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.