Comparison

Chase UK vs Revolut

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Revolut
Best on ratings
Chase UK
Best on app quality
Chase UK
Best on review volume
Revolut
Chase UK
sentiment
Google Play
App Store
Trustpilot
View Chase UK →
Revolut
sentiment
Google Play
App Store
Trustpilot
View Revolut →
Customer sentiment
NeoBase sentiment
91.2
94.9
BEST
App & store ratings
Trustpilot
3.5 ★
15,684 ratings
4.7 ★
453,465 ratings
BEST
Google Play
4.8 ★
121,264 ratings
4.7 ★
4,106,349 ratings
App Store
4.9 ★
278,974 ratings
4.9 ★
1,069,456 ratings
Total ratings
416K
5.6M
BEST
Service & responsiveness
1-star reviews
1.8%
BEST
3.8%
Replies to reviews
80%
BEST
59%
Typical reply time
~2 days
~20 hours
BEST
Markets served
1
40
BEST
Company
Founded
2021
2015
Country
🇬🇧 United Kingdom
🇬🇧 United Kingdom
Headquarters
-
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 8 for Chase UK, 34 for Revolut. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Chase UK
Revolut

Chase UK vs Revolut: the verdict

Chase UK and Revolut are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Revolut leads NeoBase's composite sentiment score, 94.9 to 91.2 out of 100.

Chase UK answers 80% of the reviews it receives; Revolut answers 59%.

Across 7 tracked metrics, Revolut comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.