Comparison

Capital.com vs Paybis

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Capital.com
Best on ratings
Capital.com
Best on app quality
Capital.com
Best on review volume
Capital.com
Best on regulation
Paybis
Capital.com
sentiment
Google Play
App Store
Trustpilot
View Capital.com →
Paybis
sentiment
Google Play
App Store
Trustpilot
View Paybis →
Customer sentiment
NeoBase sentiment
90.2
BEST
85.8
App & store ratings
Trustpilot
4.6 ★
15,192 ratings
BEST
4.2 ★
33,144 ratings
Google Play
4.6 ★
78,980 ratings
BEST
4.5 ★
12,223 ratings
App Store
-
4.6 ★
2,845 ratings
Total ratings
94K
BEST
48K
Service & responsiveness
1-star reviews
4.6%
BEST
8.7%
Replies to reviews
100%
100%
Typical reply time
~13 hours
BEST
~1 day
Company
Country
🇨🇾 Cyprus
🇱🇻 Latvia
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
BEST
Regulator
CySEC
Latvijas Banka
Licensed services
5 services
6 services
BEST

Recent coverage

Press we captured in the last 90 days: 3 for Capital.com, 8 for Paybis. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Capital.com
Paybis

Capital.com vs Paybis: the verdict

Capital.com and Paybis are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Capital.com leads NeoBase's composite sentiment score, 90.2 to 85.8 out of 100.

Capital.com holds the stronger app-store ratings across Google Play and the App Store.

Capital.com draws fewer bottom-scored reviews: 4.6% of its Trustpilot ratings are one star, against 8.7% for Paybis.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Capital.com comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.