Comparison

BTC Direct vs Coinhouse

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinhouse
Best on ratings
Coinhouse
Best on review volume
BTC Direct
Best on regulation
Coinhouse
BTC Direct
sentiment
Google Play
App Store
Trustpilot
View BTC Direct →
Coinhouse
sentiment
Google Play
App Store
Trustpilot
View Coinhouse →
Customer sentiment
NeoBase sentiment
88.2
89.8
BEST
App & store ratings
Trustpilot
4.4
10,917 ratings
4.7
2,937 ratings
BEST
Google Play
-
4.2
1,461 ratings
App Store
-
4.5
2,573 ratings
Total ratings
11K
BEST
7.0K
Service & responsiveness
1-star reviews
5.9%
4.7%
BEST
Replies to reviews
100%
BEST
88%
Typical reply time
~1 day
BEST
~2 days
Company
Founded
-
2014
Country
🇳🇱 Netherlands
🇫🇷 France
Headquarters
-
Paris, France
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
AFM
AMF
Licensed services
3 services
7 services
BEST

Recent coverage

Press we captured in the last 90 days: 26 for BTC Direct, 0 for Coinhouse. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

BTC Direct

No coverage captured.

Coinhouse

BTC Direct vs Coinhouse: the verdict

BTC Direct and Coinhouse are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinhouse leads NeoBase's composite sentiment score, 89.8 to 88.2 out of 100.

BTC Direct answers 100% of the reviews it receives; Coinhouse answers 88%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Coinhouse comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.