Comparison

21bitcoin vs Bitget

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
21bitcoin
Best on ratings
21bitcoin
Best on app quality
21bitcoin
Best on review volume
Bitget
Best on regulation
21bitcoin
21bitcoin
sentiment
Google Play
App Store
Trustpilot
View 21bitcoin →
Bitget
sentiment
Google Play
App Store
Trustpilot
View Bitget →
Customer sentiment
NeoBase sentiment
97.0
BEST
72.4
App & store ratings
Trustpilot
4.8 ★
1,671 ratings
BEST
2.1 ★
2,286 ratings
Google Play
4.9 ★
866 ratings
BEST
4.6 ★
320,483 ratings
App Store
4.8 ★
253 ratings
BEST
4.6 ★
5,443 ratings
Total ratings
2.8K
328K
BEST
Service & responsiveness
1-star reviews
1%
BEST
4.4%
Replies to reviews
87%
98%
BEST
Typical reply time
~5 days
~2 days
BEST
Company
Founded
2021
2018
Country
🇦🇹 Austria
🇸🇨 Seychelles
Status
-
active
MiCA regulation
MiCA licence
✓ Yes
BEST
✕ No
Regulator
FMA
-
Licensed services
3 services
-

Recent coverage

Press we captured in the last 90 days: 5 for 21bitcoin, 39 for Bitget. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

21bitcoin
Bitget

21bitcoin vs Bitget: the verdict

21bitcoin and Bitget are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

21bitcoin leads NeoBase's composite sentiment score, 97.0 to 72.4 out of 100.

21bitcoin holds the stronger app-store ratings across Google Play and the App Store.

21bitcoin draws fewer bottom-scored reviews: 1% of its Trustpilot ratings are one star, against 4.4% for Bitget.

Bitget answers 98% of the reviews it receives; 21bitcoin answers 87%.

21bitcoin is MiCA-authorised (FMA), while Bitget does not appear in the ESMA register.

Across 9 tracked metrics, 21bitcoin comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.